Cisdem DVD Burner for Mac FAQs

Trial version is full functional, but it only converts the first 5 minutes of the video or convert half of the video when the video is less than 5 minitues.

The input video formats supported: 3GP, 3GP2, ASF, AVI, Digital Video (DV, DIV), VOB, Flash Video (FLV, F4V), iTunes Video (M4V), MKV, DVR, MJPEG Video (MJPG, MJPEG), MPG Video (MPG, MPEG, M2V, MPA), MP4, MPV, NUT, NSV, Quick Time Video (MOV, QT), Raw Video (H261, H263, H264), Real Video (RM, RMVB), AU, (S) VCD Video (DAT), Video Transport Stream (TS, T2, M2T), WMV, YUV, MOD, TOD, VRO, AMV, DIVX, H.264/MPEG4 AVC Video (M2TS, MTS), AVCHD (M2TS, MTS), HD AVI, HD MPEG2 Video (MPG, MPEG), HD MP4, HD TS, HD MOV, HD VOB, HD WMV Video (XWMV).

Yes, you can save your work as a project file(.cdbproject file) by clicking File> Save project on the top menu bar, also you can directly close the program, then a window will pop up to ask you to save the project or not.

You can run Cisdem DVD Burner, click File> Open project, choose the target .cdbproject file and open it, or find the target project file in Finder,right click it and choose Open with Cisdem DVD Burner.

Yes, you can choose to burn the video to DVD Folder/ISO file after clicking the Burn button.

The project file does not include the source video file, it will only save the directory of the source video file. So if you move the source video file from its original location, Cisdem cannot detect the source video file, then you will get this error message. Please just move the source video file to the original location and try again.

1. Please click the pencil icon to get into the Edit window, navigate to the Crop tool, choose the aspet ratio as 4:3 and crop the image properly. 2. Switch to the Menu tab, choose 4:3 at the right lower corner.

Sorry. Currently, Cisdem DVD Burner for Mac doesn’t support to burn pictures to DVD.

Click the pencil symbol under the thumbnail of the video, then it will bring you to the Edit window, you will be allowed to use the Trim function there.

Navigate to Menu tab, then select the No menu checkbox at the left lower corner.

Cisdem DVD Burner for Mac will count the file size, duration, resolution etc. The created file in DVD is usually large than the original video file size. You can compress the video before burning it or using a DVD-9 disc.

Navigate to Menu tab, then find the Background Music icon, click to select Other to upload music files from your local drive.

Yes, Cisdem DVD Burner can recognize the chapters you created in a video editor program, you can also create chapters in the Edit window.

Yes, just navigate to Menu tab, then click the button Import background at the right lower corner in the middle to add a picture.

1. Get a DVD-9 disc, instead of the DVD-5 disc. 2. Separate the videos to different discs. 3. Compress the video’s quality.

Please run the program, click Help> Show log in Finder to locate the log files, and send them to our support team at support@cisdem.com, our support team will assist you to resolve it.

If the original video you added is 16:9, but you burn it to 4:3, it would be distorted. You can set the aspect ratio before burning DVD. Click the Aspect Ratio in the settings window, and then choose the 16:9.

You can play the DVD by using the Mac built-in DVD Player or other DVD playback software. You can also play the DVD on a standard DVD player that is connected to your TV.

1. Make sure you have chosen the correct TV standard. You can set it after navigating to Burn tab, click to select a proper TV Standard NTSC or PAL. 2. Check your DVD Player’s tech specs to see whether your DVD Player supports the DVD disc. 3. If above steps can’t figure out the issue, follow below steps: (1) Import the video to Cisdem DVD Burner for Mac. (2) Click Burn button, and then choose save as ISO file in the burn settings window, and then click Burn to start creating. (3) After ISO file is created, launch the Disk Utility in Launchpad. (4) Click Burn button in toolbar, and then choose the ISO file in the window that appears. (5) Insert a recordable DVD disc into the drive, and then follow the onscreen instructions.

The standard resolution of a DVD is 720x480 or 720x576, so regardless of the quality of source video you imported, the DVD it burnt out is 480p.

1. The performance of your Mac or available system resources on your Mac. 2. Speed of your DVD burner and the type of DVD media you are using. 3. Length of the video.